Welcome to Help Center

How can we help?

1. How do I top up my Bano account?

Find your Bano account details in the Bano app;

In the Bano App Home Page, click Add money to see your Bano account details. You can simply copy your Bano account details and paste them into your bank's mobile banking app and make a transfer.

It can take up to 1-2 days for the transfer to be received into your Bano account. All records of your transactions can be found in your Bano transaction history in your Activity Page.